Our Reviews

great

We could not of ask for a better buying experience, the staff was so helpful and friendly. We would definitly recommend your dealer ship to our friends.

An excellent experience purchasing our new Buick. Joel, Bart, and Steve made it seamless and comfortable. This is our second vehicle from Turner and I recommend them highly.

Very Good

Friendly conversations over several months.

They are doing their best!!!! Thank you so much!!

Done well and keep me informed.

Our Terrain was due for inspection and because of work, traveling for work etc..we were finding it difficult to get this scheduled. The service department was nice enough to let me come after work at 3:30 to get this done. We appreciate it so much!! Tim & Lisa Lawson

Process was seamless

Very friendly and helpful through the buying process felt at ease salesman Joel

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This dealer keeps my car humming like it just came off the line. Great service and knowledgeable techs! Wont take it anywhere else.

We were waiting for our vehicle and were happy when the technician was able to get our car finished before we expected.

I was given $5500. In discounts that weren't applied to the ending total.

I recently purchased a 2025 Buick Enclave from Turner Buick & GMC in New Holland, PA and had an exceptional experience from start to finish. Joel, my salesperson, was knowledgeable, patient, and never pressured me into a decision. He took time to understand my needs and wants and to help me find that perfect car for me at a great price. I liked the friendly relaxed atmosphere that Turner offered. I would highly recommend Turner to anyone who is looking to purchase a new car.

Taken at appointment time, work was done as requested. Was don in a reasonable time.

Joel Thank you for making my new car experience a good one with no sales pressure

Mike helped me out with the purchase and a minor repair.

Very promt

Every one was courteous, as always. I was told the repair would take about an hour and it was a few minutes less than an hour. I also liked the 5% discount off the bill, we need more of that, especially the veterans and us seniors! I give you 5 stars! John Hrenderson

Joel, my salesman was great at keeping me updated on the order process. Unfortunately I paid $800 extra for the waxing & paint protection and the truck was covered in swirl marks and the underside wasn’t even clean. I don’t have time to take another day off work to come get it cleaned again they need to pay more attention to their work.

Staff is very courteous and the dealership is squeaky clean.

Joel McClellan is a very knowledgeable and friendly salesman, he was able to answer any and all questions asked. Steve who does paperwork is exceptionally good at making sure all possibilities are covered without pressuring me. Our experience with Turner Buick was very positive.

My most recent visits to the dealership have been frustrating because it seems the service advisor is always trying to convince customers that they need a lot of work on their vehicle. It’s just not the same as when I first started coming to Turner. We have purchased several vehicles between my husband and I and 2 of our children. It’s best to just go to a different mechanic.

The staff was very hospitable and friendly. Questions I had were answered thoroughly.

The only problem was, they didn't change oil and service as requested, so I had to make another trip back after it was completed.

smooth no pressure informative polite

Diana and Josh both did a great job in answering my questions. When it came to getting the numbers for a deal, Josh did a great job. We were so pleased that we did not check with other dealers. We travel 120 miles to deal with Turner Buick and we are happy we did.

The dealership goes out of its way to service my truck. I think that the problem is with GM. Every time they push an update it does not solve my problems and makes me spend time resetting my system. My phone does not charge wirelessly more than 50% of the time. I can not get rid of sales pop ups trying to sell a data plan. Since one of the second or third updates I can now no longer listen to my texts. I can not fix it. I think it is worse than it was before it went in there. Something is wrong with my bumper, it looks strange. Dealer says it is fine, I can see ripples in the bumper. I have always owned a GMC truck, they have cheapened them up, added too much tech, and jacked the prices way up. I think I just have to keep my old 2014 truck forever.

Exllent

I was there for my first service on my new Yukon, and the guys took me in right away and I was out in about 45 minutes -- all good. Thanks

Husband unable to bring my car in. This was new for me. Turner employees were most helpful and understanding walking me through my new experience.

First time dealing with Turner for my used Tahoe. It has been a good experience and service has been superb.

Quick service as always

I was happy with everything

Communication was great, super friendly sales staff

Diana was extremely pleasant and knowledgeable to deal with. I would highly recommend Turner Buick.

Very quick

Service appointments are always on time and work performed well.

The issue i was having with the car was not resolved. The advisor was not a good listener. I also asked for tire pressure to be checked, the tires were over inflated that was not done.

Always a pleasure to deal with

Good communication about diagnosis and repair.

All the services were performed as expected. Additionally, they were accommodating with my need to work while my truck was being serviced.

Wonderful no issues Sales Manager Tim was great! I would highly recommend him to anyone looking to purchase a vehicle!

They did what I asked and in a timely manner

Diana was very helpful and informative throughout the process.

We only use Turner Buick for servicing our Encore. We leased and purchased our Encore from Turner Buick.

Relaxed, friendly atmosphere

As always great service by Grace!!

We are so pleased with our 2017 purchase of a 2014 Cruze and service we have had done since we got it. THANK YOU TURNER

Got a cup of coffee and got to read a book my daughter just gave me. Relaxing, it was a good way to start my day.

Friendly and to the point.

Fast and courteous service

Car brought into maintenance on time and finished when promised

We just happened to stop by on a trip to look at what they had. Dan Strete approached us welcoming us. Let us look. Everyone at the dealership was very nice and down to earth. It was a very relaxing experience.

The process was fair and made easy.

Communication was good. Labor fees are way too high.

Diana came through for me and found the car that was perfect for me! Everyone was friendly, knowledgeable, and helpful! It was a great experience!

Detail oriented Technician. Helpful friendly. Took great care of my vehicle. Help me keep in mind upcoming due services. So glad to have our vehicles serviced here. Thank you Dou

Everyone was most cordial and helpful. Salesman found the car I was looking for quickly and to my satisfaction.

Mason was outstanding! He is very professional and personable. He explained the service needs in understandable terms. Also, the service team demonstrated integrity in completing work that was needed. I thought I needed to an engine filter change but didn’t!

I took my 2025 Buick Enclave in for the first service and was greeted quickly as I entered the building. The staff was friendly and I was offered drinks at the coffee bar. I was very satisfied with the service of the car in a timely manner.

car was competed on the time told and was done professionally

Bart, Josh, and Steve were fantastic

The turn around time was great. The staff was courteous and helpful.

Couldn’t have went better. Listed to my needs and answered any and all questions.

Efficient

Had a great experience purchasing my new Yukon. Thanks to Mike, the salesperson who helped me through the process. Thanks,

Great experience !! Will return

.

Scheduled time was correct

Turner Buick GMC was awesome, from our Salesman Dan to Steve our Loan Officer. Everything was explained so we could understand the whole process. The process was so smooth, we will purchase future vehicles from them. Thank you so much.

It was a very excellent experience.

We were treated fairly and respectfully. The finance gentleman was super

Very good service and professional service from staff

Clear communication. I liked the text updates.

It was an unplanned purchase after stopping in to look at that model. They made it happen after Ben assisted us by showing and having us test drive the vehicle. Everything was arranged so that I picked it up the next morning.

Everything OK

Excellent service from sales to finance department

They kept me inform on the progress on my repairs and the bill was chealer than the estimate

Everyone we interacted with was extremely helpful and kind.

I scheduled an oil change. It took longer than normal, (I waited almost 2 hours), but the service member informed me that there was a lift issue in the shop. When my service was complete I was told that Turner Buick would pay the bill in full. I owed nothing. Amazing! Thank you Turner Buick!

Excellent treatment all around by the staff, from beginning to end. Thanks to Joel, Steve and Burt for their excellent service.

They did a great job installing my four tires and the left rear tire pressure sensor that had gone bad. It's amazing the difference in the smooth ride after getting new tires and balancing them. I noticed the difference immediately. I'm glad the breaks are good and the multipoint inspection revealed no problems. Staff were kind and listened well and followed through on my concerns.

I am always early, that didn't seem to be a problem. The waiting area was comfortable and I found a seat that worked for me. The people are always nice and helpful and walk you through every step. All in all it was a relaxing time and allowed me to think about what else I had to do that day. I actually forgot I was there that morning, so when my hubby ask at dinner, how it was at Turner I had to think about it before I responded. Donna Thompson

I basically interviewed a few dealerships to find out which one was worthy of my business. Thanks to Dan Strete, you met those expectations. Being a previous business owner it is great to see customer service is alive.

Exllent

Great

Service advisor was cordial and kept me informed throughout the appointment. The only 2 issues with the experience that could be improved were: 1. I called the parts department Monday December 1st and provided the GM part number for the tires I would be replacing Wednesday December 3rd at my service appointment. I provided my name and the time of my service appointment and was told they would take one day to acquire. Arriving for the service appointment on Wednesday at 7:30am I was then told the tires would arrive at 10:30am. This was slightly inconveniencing due to the fact I called two days prior to ensure an efficient appointment and that the parts would be on hand. 2. I specifically requested a multipoint inspection as a service to be provided and did not receive any multipoint inspection paperwork. For example, I have no information on my brake wear and no indication of the quality of my engine air filter (my vehicle states it has 20% life left), or if there are any other components I should watching for future replacement/servicing. Overall, my service was completed and I’m happy with the service provided, just providing some feedback regarding improvements that could be made.

Service manager is very friendly, professional and efficient. Service department spotless and technicians are very knowledgeable. My car was repaired, under warranty, at the time I had requested. Thank you very much for the excellent service!

Staff was very friendly and informative especially my salesman Dan

Outstanding customer service by Charlie Crowley Along with great service by technician, Terry Geiter

We had a great experience

Good

Exllent

Turner worked to get me in with a serious problem I was having.

Everything went Great

Not all concerns were

Very considerate, explains everything thoroughly.

Great service

Great service as always

Everyone was cordial and professional.

it went at expected. no problems which always makes my experience 5 stars

Felt very comfortable with the transaction. Made to feel at home.

Excellent experience as always

excellent

Great jos as always

very polite and accommodating, explained everything well

Salesman Dan was extremely knowledgeable about the vehicle. He answered all my questions immediately! Everyone was very thorough with their part in the process.

Had an oil change and when I got home, luckily I checked the oil life monitor and found that it was not reset. Also, I was told that the rear rotors had some rust on them and that they should be replaced. I hadn't driven the truck over the weekend and we had some rain so I'm guessing that some rust might show from the truck sitting for that period of time.

top notch dealership would recomend turner in new holland